Terms of service

TERMS OF SERVICE
DoughRise.Store — ZeriZeri Ltd
Last updated: June 2026


OVERVIEW

Welcome to DoughRise.Store. The terms "we", "us" and "our" refer to DoughRise.Store, operated by ZeriZeri Ltd (Company No. 16554914), a company registered in England and Wales. DoughRise.Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping and subscription experience (the "Services"). DoughRise.Store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://doughrise.store/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, being the age of majority in England and Wales, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing and payment information. You represent and warrant that all information you provide is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity carried out under your account. You may not transfer, sell, assign or license your account to any other person.


SECTION 2 — OUR PRODUCTS AND SERVICES

We have made every effort to provide an accurate representation of our products and services, including our subscription tiers (Free, Pro, Coach and Bakery), in our online store. However, please note that the appearance of any product or service may differ from how it appears on your screen due to your device type, settings and configuration.

We do not warrant that the quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products and services are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or service at any time and may limit access to any features or subscription tiers on a case-by-case basis.


SECTION 3 — ORDERS AND SUBSCRIPTIONS

When you place an order or activate a subscription, you are making an offer to purchase. DoughRise.Store reserves the right to accept or decline your order or subscription for any reason at its discretion. Your order is not accepted until DoughRise.Store confirms acceptance. We must receive and process your payment before your order is accepted.

Your purchases are subject to return or exchange in accordance with our Refund Policy (https://doughrise.store/policies/refund-policy) and, where applicable, your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you are a consumer resident in the UK or European Economic Area, you have the right to cancel your order within 14 days of purchase without giving a reason. However, in the case of digital products, software or subscription services that have been activated or accessed, you acknowledge and agree that by requesting immediate access to the Services, you expressly consent to the supply commencing before the end of the cancellation period and that your right to cancel will be lost upon activation or first access, whichever occurs first.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address or billing address provided at the time the order was made.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.


SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices are inclusive of VAT where applicable under UK law.

For subscription products, you authorise us to charge your payment method on a recurring basis at the applicable subscription interval (monthly or annual, as selected at checkout). You may cancel your subscription at any time through your account portal; cancellation will take effect at the end of your current billing period.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account and payment information so that we can complete your transactions and contact you as needed.


SECTION 5 — DIGITAL SERVICES AND AVAILABILITY

We will use reasonable endeavours to make the Services available at all times, but we do not guarantee uninterrupted, timely or error-free access. The Services may be temporarily unavailable due to maintenance, updates or circumstances beyond our reasonable control.

We reserve the right to modify, suspend or discontinue any feature or aspect of the Services at any time. Where we make a material change to a paid subscription tier, we will provide you with reasonable notice and, where required by law, the option to cancel without penalty.


SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, calculator tools and AI-generated outputs, and the design, selection and arrangement thereof, are owned by ZeriZeri Ltd, its affiliates or licensors and are protected by UK and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Services without our prior written consent.

DoughRise.Store's names, logos, product and service names, designs and slogans are trademarks of ZeriZeri Ltd or its affiliates or licensors. You must not use such trademarks without our prior written permission.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify Inc. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.


SECTION 7 — OPTIONAL TOOLS AND AI FEATURES

You may be provided with access to optional tools and AI-powered features as part of the Services, including tools offered by third parties. We neither monitor nor have any control over third-party tools and provide access to them "as is" and "as available" without any warranties, representations or conditions of any kind.

AI-generated outputs provided through the Services, including baking calculations, recipe suggestions and coaching content, are provided for informational and assistive purposes only. They do not constitute professional culinary, nutritional or commercial advice. You are solely responsible for verifying the suitability and accuracy of any AI-generated output before relying on it.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or AI-generated outputs.


SECTION 8 — THIRD-PARTY LINKS

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you choose to leave the Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources or content on any third-party websites. Please review the third party's policies and practices before engaging in any transaction.


SECTION 9 — RELATIONSHIP WITH SHOPIFY

DoughRise.Store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with ZeriZeri Ltd trading as DoughRise.Store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and DoughRise.Store, including any injury, damage or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with DoughRise.Store.


SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at https://doughrise.store/policies/privacy-policy. Certain personal information may also be subject to Shopify's Privacy Policy, available at https://www.shopify.com/legal/privacy.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Services, you acknowledge that you have read and understood our Privacy Policy.


SECTION 11 — FEEDBACK

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms.

We are under no obligation to maintain your Feedback in confidence, to pay compensation for your Feedback, or to respond to your Feedback. You are solely responsible for any Feedback you submit and its accuracy.


SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.


SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate any person; (e) to transmit false or misleading information; (f) to send any advertising or promotional material without our prior consent, including any "junk mail", "chain letter" or "spam"; (g) to impersonate or attempt to impersonate any other person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without our express written permission; (c) collect or track the personal information of others; (d) spam, phish, spider, crawl or scrape; or (e) interfere with or circumvent the security features of the Services.

We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.


SECTION 14 — TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time. Where you are a paying subscriber, we will provide reasonable notice of termination unless termination is due to your breach of these Terms, in which case termination may be immediate. You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law and any other provisions that by their nature should survive termination.


SECTION 15 — DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY DOUGHRISE.STORE OR AS REQUIRED BY APPLICABLE LAW, INCLUDING THE CONSUMER RIGHTS ACT 2015, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Nothing in these Terms affects your statutory rights as a consumer under English law, which cannot be excluded or limited.


SECTION 16 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL DOUGHRISE.STORE, ZERIZERS LTD, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES.

Our total aggregate liability to you in respect of any claims arising under or in connection with these Terms shall not exceed the greater of (a) the total amount paid by you to us in the 12 months preceding the claim or (b) £100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.


SECTION 17 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless DoughRise.Store, ZeriZeri Ltd, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of: (1) your breach of these Terms of Service; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim in a timely manner. We may control the defence and settlement of such claim at your expense but will not settle any claim requiring non-monetary obligations from you without your consent.


SECTION 18 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 19 — WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.


SECTION 20 — ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you, provided that your rights as a consumer are not diminished as a result.


SECTION 21 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

You and DoughRise.Store submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute or claim arising under or in connection with these Terms, except that we retain the right to bring proceedings against you in the courts of your country of residence. If you are a consumer in Scotland or Northern Ireland, you may also bring proceedings in the courts of Scotland or Northern Ireland respectively.


SECTION 22 — CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. We will notify you of any material changes to these Terms by email or by a prominent notice on the Services at least 14 days before the changes take effect. Your continued use of or access to the Services following the effective date of any changes constitutes acceptance of those changes.


SECTION 23 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

ZeriZeri Ltd (trading as DoughRise.Store)
Email: info@doughrise.store
70 North Place
Teddington
TW11 0HN
United Kingdom

Company Number: 16554914